1. About XAUCORE
XAUCORE ("the Platform", "we", "us") is an educational and analytical SaaS platform providing decision support tools for retail gold traders. The Platform is operated by its founder and is accessible at xaucore.com. XAUCORE provides market analysis, a trade journal, macro intelligence tools, and educational content focused exclusively on the XAU/USD (gold spot) market.
2. Eligibility
You must be at least 18 years of age to register and use XAUCORE. By creating an account, you represent and warrant that you are of legal age and have the legal capacity to enter into a binding agreement. XAUCORE reserves the right to terminate any account found to be in violation of this requirement.
3. Account Registration and Security
You are required to create an account to access the member area of XAUCORE. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify XAUCORE immediately of any unauthorised use of your account. XAUCORE shall not be liable for any loss or damage arising from your failure to safeguard your credentials.
4. Subscription and Payment
Access to certain features of XAUCORE requires a paid subscription. Subscription fees, billing cycles, and payment terms will be clearly communicated at the time of purchase. All fees are stated in the currency indicated on the pricing page and are subject to applicable taxes. XAUCORE reserves the right to modify subscription pricing with reasonable advance notice to existing subscribers.
Refunds are governed by our Refund Policy. In general, subscriptions are non-refundable once a billing period has commenced, except where required by applicable consumer protection law. If you believe you are entitled to a refund, please contact us within 7 days of the charge.
5. Acceptable Use
You agree to use XAUCORE solely for lawful purposes and in a manner consistent with these Terms. You must not: (a) use the Platform to provide financial advice or investment recommendations to third parties; (b) reproduce, redistribute, resell, or commercially exploit any content from the Platform without prior written consent; (c) attempt to reverse-engineer, scrape, or extract data from the Platform by automated means; (d) upload or transmit any malicious code, spam, or content that is unlawful, defamatory, or harmful; or (e) share your account credentials with any other person.
6. Intellectual Property
All content on XAUCORE — including but not limited to the RGVFA methodology, scoring framework, analysis reports, AI-generated content, trade templates, visual design, and software — is the intellectual property of XAUCORE and its founder. Nothing in these Terms grants you any right to use XAUCORE's intellectual property for any purpose other than your own personal, non-commercial use of the Platform. Any unauthorised use of XAUCORE's intellectual property is strictly prohibited.
7. Trade Journal and User-Generated Content
The Trade Journal feature allows you to upload and store your own trade data, notes, and chart screenshots ("User Content"). You retain ownership of your User Content. By uploading User Content to XAUCORE, you grant XAUCORE a limited, non-exclusive licence to store and display your User Content solely for the purpose of providing the Platform's services to you. XAUCORE does not share, sell, or use your User Content for any other purpose. You are solely responsible for the accuracy and legality of your User Content.
8. No Financial Advice
XAUCORE is an educational and analytical tool. Nothing on the Platform constitutes financial advice, investment advice, or a recommendation to buy, sell, or hold any financial instrument. Please refer to our full Disclaimer for details. You acknowledge that trading gold and foreign exchange involves substantial risk, and that you are solely responsible for your trading decisions.
9. Limitation of Liability
To the fullest extent permitted by applicable law, XAUCORE and its founder, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, trading losses, loss of data, or business interruption — arising out of or in connection with your use of the Platform, even if XAUCORE has been advised of the possibility of such damages. XAUCORE's total aggregate liability to you for any claim arising under these Terms shall not exceed the total subscription fees paid by you in the three months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless XAUCORE and its founder, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Platform, your violation of these Terms, or your violation of any rights of a third party.
11. Privacy and Data Protection
Your use of XAUCORE is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection, use, and storage of your personal data as described in the Privacy Policy. XAUCORE complies with the Personal Data Protection Act 2010 (Malaysia) and its 2024 amendments.
12. Termination
XAUCORE reserves the right to suspend or terminate your account at any time, with or without notice, if you breach these Terms or engage in conduct that XAUCORE reasonably determines to be harmful to the Platform, its users, or its reputation. You may terminate your account at any time by contacting us. Upon termination, your right to access the Platform ceases immediately. XAUCORE may retain your data as required by law or for legitimate business purposes.
13. Modifications to the Platform and Terms
XAUCORE reserves the right to modify, suspend, or discontinue any part of the Platform at any time without prior notice. We also reserve the right to update these Terms at any time. Material changes will be communicated to registered users via email or a prominent notice on the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the revised Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or in connection with these Terms shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of Malaysia.
15. Contact
If you have any questions about these Terms and Conditions, please contact us at: admin@xaucore.com or via our Telegram channel.
Effective Date: 1 May 2026 | XAUCORE | xaucore.com